How does paying monthly work?
You can pay for your first year in one go, or spread it over a 12-month plan. Both cover your build, hosting, security and support for the first year.
What does it cost after the first year?
From £11 a month, including your domain renewal. The exact amount depends on the size of your site, any paid plugins and your add-ons.
Is there a contract?
The 12-month plan runs for 12 months. After that, everything continues month to month and you can leave with one month’s notice.
If I pay one-off, what am I committed to after the first year?
Nothing long-term. From your second year, hosting, updates and support continue month to month, from £11 a month including your domain renewal. Give one month’s notice whenever you like. If you move your site elsewhere, there’s nothing more to pay.
What if I want to leave within the first 12 months?
On the 12-month plan, the monthly payments cover building your site as well as your first year, so the rest of that year’s payments are still due if you leave early. If you paid one-off, there’s nothing more to pay. Either way, we’ll help you move your domain, website files and content to wherever you’re going next.
Who owns the website, domain and content?
You own your website, including its design, files, content and domain. The domain is registered in your name, and we’ll hand over the files to you or a new provider whenever you ask.
What does “from” mean?
Prices are starting points. We confirm your quote on a free call before anything is agreed.
Can I change plan or add extras later?
Yes. You can switch on extras or move up a plan at any time, on the same website.
What does Google Business Profile optimisation involve?
Your Google Business Profile is the listing people see in Google Maps and search. We set it up properly, with the right categories, opening hours, photos and a link to your website, so local customers can find you. It’s part of the Monthly SEO add-on (from £49 a month) and isn’t included in any tier.
What counts as a "change" included in my plan?
Text edits, swapping photos, updating prices or opening hours, and small tweaks to existing pages are all included. Bigger jobs, like a new page or a new feature, are quoted separately.
What’s included in support?
Real-person support from 9am to 5pm UK time, Monday to Friday. Small changes (text edits, photo swaps, price or hours updates) are included. Extended support adds contact outside those hours.